Contact us on WhatsApp +86 17602190264 for more information.

Contact Us

We’re here to help! Reach out to our team for support, inquiries, or feedback.

📧 Email: support@bangvapor.de
🕒 Hours: Monday–Friday, 9:00 AM – 6:00 PM (UTC+8)

Common queries answered

Frequently asked Questions

That depends on the e-liquid. Some e-liquids contain nicotine, while others are completely nicotine-free. You can choose according to your personal preference.

E-cigarettes are considered a less harmful alternative because they do not involve combustion. However, they are not completely risk-free and should be used responsibly by adults.

It depends on the device type and your vaping habits. Disposable vapes usually last several hundred to several thousand puffs, while refillable devices can be used for months with proper maintenance.

Delivery times vary by destination. Orders from our EU warehouse typically arrive in 3–7 business days, while orders from our China warehouse may take 10–20 business days.

Once your order is shipped, we’ll send you an email with a tracking link. You can use it to check your delivery status anytime.

Please check if the battery is charged and properly connected. If the issue persists, contact our customer support for assistance or replacement options.

We accept returns within 14 days of delivery for unused and unopened items. Please contact our support team before returning any product.Please see the Refund and Return Policy for details.

Many users switch to e-cigarettes as a way to reduce or quit smoking, but results vary by person. For medical advice or personalized quit plans, we recommend consulting a healthcare professional.

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